Privacy policy

Personal data (hereinafter referred to as "data") are processed by us only as necessary and for the purpose of providing a functional and user-friendly website, including its contents and the services offered there.

In accordance with Art. 4 No. 1. of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as "GDPR"), "processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

With the following data protection declaration, we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or jointly with others on the purposes and means of the processing. In addition, we inform you below about the third-party components we use for optimisation purposes and to increase the quality of use, insofar as third parties process data on their own responsibility.

Our data protection declaration is structured as follows:

I. Information about us as the responsible party
II. rights of users and data subjects
III. Information on data processing

I. Information about us as the responsible party
The responsible provider of this website in the sense of data protection law is:

Company: Logsta UK ltd
Adress: 477 Malton Avenue SL1 4QU Slough, England

Please contact us via the contact form on this website.

II. Rights of users and data subjects
With regard to the data processing described in more detail below, users and data subjects have the right to

to confirmation as to whether data concerning them is being processed, to information about the data processed, to further information about the data processing and to copies of the data (cf. also Art. 15 DSGVO);
correction or completion of inaccurate or incomplete data (cf. also Art. 16 of the GDPR);
immediate erasure of the data concerning them (cf. also Art. 17 of the GDPR), or, alternatively, insofar as further processing is necessary pursuant to Art. 17 (3) of the GDPR, restriction of processing in accordance with Art. 18 of the GDPR;
to receive the data concerning them and provided by them and to transfer this data to other providers/controllers (cf. also Art. 20 DSGVO);
to lodge a complaint with the supervisory authority if they are of the opinion that the data concerning them is being processed by the provider in breach of data protection provisions (cf. also Art. 77 of the GDPR).
In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider of any correction or deletion of data or restriction of processing that takes place on the basis of Articles 16, 17 (1), 18 DSGVO. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Notwithstanding this, the user has a right to information about these recipients.

Likewise, according to Art. 21 DSGVO, users and data subjects have the right to object to the future processing of data concerning them, insofar as the data is processed by the provider in accordance with Art. 6 para. 1 lit. f) DSGVO. In particular, an objection to data processing for the purpose of direct advertising is permissible.

III. Information on data processing
Your data processed when using our website will be deleted or blocked as soon as the purpose of the storage no longer applies, the deletion of the data does not conflict with any legal obligations to retain data and no other information is provided below on individual processing procedures.

Server data
For technical reasons, in particular to ensure a secure and stable Internet presence, data is transmitted by your Internet browser to us or to our web space provider. These so-called server log files include the type and version of your internet browser, the operating system, the website from which you accessed our website (referrer URL), the website(s) of our website that you visit, the date and time of the respective access as well as the IP address of the internet connection from which the use of our website takes place.

The data collected in this way is temporarily stored, but not together with other data about you.

This storage takes place on the legal basis of Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the improvement, stability, functionality and security of our website.

The data is deleted again after seven days at the latest, unless further storage is required for evidence purposes. Otherwise, the data is exempt from deletion in whole or in part until the final clarification of an incident.

Cookies
a) Session cookies / session cookies

We use so-called cookies with our internet presence. Cookies are small text files or other storage technologies that are placed and stored on your end device by the Internet browser you use. These cookies are used to process certain information about you on an individual basis, such as your browser or location data or your IP address.

This processing makes our website more user-friendly, effective and secure, as the processing enables, for example, the reproduction of our website in different languages or the offer of a shopping cart function.

The legal basis for this processing is Art. 6 para. 1 lit b) DSGVO, insofar as these cookies data are processed for the purpose of initiating or executing a contract.

If the processing does not serve to initiate or execute a contract, our legitimate interest lies in improving the functionality of our website. In this case, the legal basis is Art. 6 para. 1 lit. f) DSGVO.

These session cookies are deleted when you close your internet browser.

b) Third-party cookies

Where applicable, cookies from partner companies with which we cooperate for the purpose of advertising, analysis or the functionalities of our website are also used with our website.

Please refer to the following information for details on this, in particular the purposes and legal basis of the processing of such third-party cookies.

c) Removal option

You can prevent or restrict the installation of cookies by setting your internet browser. You can also delete cookies that have already been stored at any time. However, the steps and measures required for this depend on the specific Internet browser you use. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required for this also depend on the specific Flash player you use. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.

However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be fully used.

d) Further information and customisation options

Learn more about the cookies available on this website and customise your settings in our Cookie settings page.

Contact requests / contact options
If you contact us via the contact form or e-mail, the data you provide will be used to process your enquiry. The provision of the data is necessary for the processing and answering of your enquiry - without their provision we cannot answer your enquiry or at best only to a limited extent.

The legal basis for this processing is Art. 6 para. 1 lit. b) DSGVO.

Your data will be deleted if your enquiry has been conclusively answered and the deletion does not conflict with any statutory retention obligations, e.g. in the case of any subsequent contract processing.

Online job applications / publication of job advertisements
We offer you the opportunity to apply for a job via our website. In the case of these digital applications, your applicant and application data will be collected and processed electronically by us for the purpose of handling the application process.

The legal basis for this processing is § 26 para. 1 p. 1 BDSG in conjunction with. Art. 88 para. 1 DSGVO.

If an employment contract is concluded after the application process, we will store the data you submitted during the application in your personnel file for the purpose of the usual organisational and administrative process - of course, in compliance with the more extensive legal obligations.

The legal basis for this processing is also § 26 para. 1 p. 1 BDSG in conjunction with. Art. 88 para. 1 DSGVO.

If an application is rejected, we automatically delete the data provided to us two months after notification of the rejection. However, the deletion does not take place if the data requires longer storage of up to four months or until the conclusion of legal proceedings due to legal provisions, e.g. due to the obligation to provide evidence according to the AGG.

In this case, the legal basis is Art. 6 para. 1 lit. f) DSGVO and § 24 para. 1 no. 2 BDSG. Our legitimate interest lies in the legal defence or enforcement.

If you expressly consent to your data being stored for a longer period of time, e.g. for your inclusion in a database of applicants or interested parties, the data will be processed on the basis of your consent. The legal basis is then Art. 6 para. 1 lit. a) DSGVO. However, you can of course revoke your consent at any time in accordance with Art. 7 (3) DSGVO by making a declaration to us with effect for the future.

Facebook
To advertise our products and services and to communicate with interested parties or customers, we operate a company presence on the Facebook platform.

On this social media platform, we are jointly responsible with Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

Facebook's data protection officer can be reached via a contact form:

www.facebook.com/help/contact/540977946302970

We have regulated the joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, from which the mutual obligations arise, can be accessed at the following link:

www.facebook.com/legal/terms/page_controller_addendum

The legal basis for the processing of personal data that takes place as a result and is reproduced below is Art. 6 para. 1 lit. f DSGVO. Our legitimate interest lies in the analysis, communication, sales and advertising of our products and services.

The legal basis may also be the user's consent pursuant to Art. 6 (1) a DSGVO vis-à-vis the platform operator. The user can revoke this consent for the future at any time by notifying the platform operator in accordance with Art. 7 (3) DSGVO.

When our online presence is called up on the Facebook platform, data of the user (e.g. personal information, IP address, etc.) is processed by Facebook Ireland Ltd. as operator of the platform in the EU.

This user data is used for statistical information about the use of our company presence on Facebook. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create profiles of the users. On the basis of these profiles, Facebook Ireland Ltd. is able, for example, to advertise users within and outside of Facebook according to their interests. If the user is logged into his or her Facebook account at the time of the call, Facebook Ireland Ltd. can also link the data to the respective user account.

If the user contacts us via Facebook, the personal data entered by the user on this occasion will be used to process the enquiry. The user's data will be deleted by us, provided that the user's enquiry has been conclusively answered and there are no statutory retention obligations, e.g. in the case of subsequent contract processing.

Facebook Ireland Ltd. may also set cookies to process the data.

If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Cookies that have already been stored can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, processing cannot be prevented via the settings of the browser, but by the corresponding setting of the Flash player. If the user prevents or restricts the installation of cookies, this may mean that not all functions of Facebook can be fully used.

For more details on the processing activities, how to prevent them and how to delete the data processed by Facebook, please refer to Facebook's data policy:

www.facebook.com/privacy/explanation

It is not excluded that processing by Facebook Ireland Ltd. also takes place via Facebook Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.

Instagram
To advertise our products and services and to communicate with interested parties or customers, we operate a company presence on the Instagram platform.

On this social media platform, we are jointly responsible with Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

The data protection officer of Instagram can be reached via a contact form:

www.facebook.com/help/contact/540977946302970

www.facebook.com/legal/terms/page_controller_addendum

Our website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA ("LinkedIn"). Each time you visit one of our websites, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click on the LinkedIn "Recommend" button and are logged into your LinkedIn account, it is possible for LinkedIn to associate your visit to our website with you and your user account. This allows LinkedIn to target advertising and content for you on the LinkedIn platform.

You can find more information on this in LinkedIn's privacy policy at: www.linkedin.com/legal/privacy-policy. LinkedIn is also certified under the Privacy Shield agreement (https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0). If you wish to object to the processing of your data by LinkedIn, you can do so here: www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

The legal basis for the processing of personal data that takes place as a result and is reproduced below is Art. 6 (1) lit. f DSGVO. Our legitimate interest is the analysis, communication, sales and advertising of our products and services.

The legal basis may also be the user's consent pursuant to Art. 6 para. 1 lit. a DSGVO vis-à-vis the platform operator. The user can revoke this consent for the future at any time by notifying the platform operator in accordance with Art. 7 (3) DSGVO.

When our online presence is called up on the Instagram platform, the user's data (e.g. personal information, IP address, etc.) is processed by Facebook Ireland Ltd. as the operator of the platform in the EU.

This user data is used for statistical information about the use of our company presence on Instagram. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create profiles of the users. Based on these profiles, Facebook Ireland Ltd. is able, for example, to advertise users within and outside of Instagram according to their interests. If the user is logged into his or her account on Instagram at the time of the call, Facebook Ireland Ltd. can also link the data with the respective user account.

If the user contacts us via Instagram, the personal data entered by the user on this occasion will be used to process the enquiry. The user's data will be deleted by us, provided that the user's enquiry has been conclusively answered and there are no statutory retention obligations, e.g. in the case of subsequent contract processing.

Facebook Ireland Ltd. may also set cookies to process the data.

For more details on the processing activities, how to prevent them and how to delete the data processed by Instagram, please refer to Instagram's data policy:

help.instagram.com/519522125107875

It is not excluded that processing by Facebook Ireland Ltd. also takes place via Facebook Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.

Linking social media via graphic or text link
We also promote presences on the social networks listed below on our website. The integration takes place via a linked graphic of the respective network. The use of this linked graphic prevents a connection from being automatically established to the respective server of the social network when a website with a social media advertisement is called up in order to display a graphic of the respective network itself. Only by clicking on the corresponding graphic is the user redirected to the service of the respective social network.

After the user has been forwarded, information about the user is collected by the respective network. It cannot be ruled out that the data collected in this way will be processed in the USA.

This is initially data such as IP address, date, time and page visited. If the user is logged into his or her user account of the respective network during this time, the network operator may be able to assign the collected information of the user's specific visit to the user's personal account. If the user interacts via a "Share" button of the respective network, this information may be stored in the user's personal user account and may be published. If the user wants to prevent the collected information from being directly assigned to his/her user account, he/she must log out before clicking on the graphic. In addition, it is possible to configure the respective user account accordingly.

The following social networks are integrated into our site by linking:

facebook
Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA.

Instagram
Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA.

Google Analytics
We use Google Analytics on our website. This is a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".

The Google Analytics service is used to analyse the usage behaviour of our website. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.

Usage and user-related information, such as IP address, location, time or frequency of visits to our website, is transferred to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymisation function. This function enables Google to truncate the IP address within the EU or EEA.

The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and of the usage activities there. This data may also be used to provide other services related to the use of our website and the use of the internet.

Google states that it will not associate your IP address with any other data. In addition, Google keeps a record of your IP address at

www.google.com/intl/de/policies/privacy/partners

Google also provides further information for you on data protection law, for example on the possibilities of preventing the use of data.

In addition, Google offers a website at

tools.google.com/dlpage/gaoptout

Google also offers a so-called deactivation add-on together with further information on this. This add-on can be installed with the usual Internet browsers and offers you further control over the data that Google collects when you call up our website. The add-on informs the JavaScript (ga.js) of Google Analytics that information about your visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services. If and which other web analytics services are used by us, you will of course also find out in this privacy policy.

Google Maps
We use Google Maps on our website to display our location and to provide directions. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".

To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when you access our website.

If you call up the Google Maps component integrated into our website, Google will store a cookie on your terminal device via your internet browser. In order to display our location and provide directions, your user settings and data are processed. We cannot exclude the possibility that Google uses servers in the USA.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in optimising the functionality of our website.

Through the connection to Google established in this way, Google can determine from which website your request was sent and to which IP address the directions are to be transmitted.

If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your internet browser. Details on this can be found above under the item "Cookies".

In addition, the use of Google Maps and the information obtained via Google Maps is governed by the Google Terms of Use policies.google.com/terms and the Terms and Conditions for Google Maps www.google.com/intl/de_de/help/terms_maps.html.

In addition, Google offers a website at

adssettings.google.com/authenticated

policies.google.com/privacy

for further information.

Google reCAPTCHA
We use Google reCAPTCHA on our website to check and prevent interactions on our website by automated access, e.g. by so-called bots. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".

This service enables Google to determine from which website a request is sent and from which IP address you use the so-called reCAPTCHA input box. In addition to your IP address, Google may also collect other information that is necessary for offering and guaranteeing this service.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the security of our website as well as in the defence against unwanted, automated access in the form of spam or similar.

Google offers a service at

policies.google.com/privacy

for further information on the general handling of your user data.

Google Analytics advertising functions and Google Ads

We also use Google Ads to advertise on third party websites as well. We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. In this way, we pursue the interest of showing you advertising that is of interest to you and making our website more interesting for you.

Google uses so-called "ad servers" for this purpose, through which our ads are delivered. For this purpose, we use ad server cookies, which can be used to measure certain parameters for measuring success, such as the display of the ads or clicks by users. If you access our website via a Google ad, Google Adwords will store a cookie on your PC. These cookies lose their validity after 30 days and cannot be used by us to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values for this cookie.

These cookies enable Google to recognise your internet browser in order to serve advertising. If a user visits certain pages of an Adwords customer's website and the cookie stored on their computer has not yet expired, Google can track whether the user has clicked on the ad and been redirected to that page. A different cookie is assigned to each Adwords customer. Cookies can therefore not be tracked via the websites of Adwords customers. We ourselves can never assign the collected information to your person and only receive aggregated reports about the behaviour of the users. Based on these evaluations, we can see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising media; in particular, we cannot identify users on the basis of this information.

You can also deactivate participation in this tracking procedure via the settings on Google at adssettings.google.de, or also as part of the self-regulation campaign "About Ads" via the link www.aboutads.info/choices, whereby this setting is deleted when you delete your cookies. You can also deactivate it in your browser by installing a plug-in by clicking on the following link: adssettings.google.de.

Salesforce

The data in the Salesforce Sales Cloud is currently stored and processed on servers in Germany.

The data in the Salesforce Marketing Cloud is stored and processed on servers in the USA. However, Salesforce undertakes with binding internal data protection rules in accordance with Art. 46 (2) b) and Art. 47 EU-DSGVO (so-called binding corporate rules) to maintain an appropriate level of data protection even when processing data outside the European Union.

Further information on data processing by Salesforce can be found here:

Salesforce privacy policy: www.salesforce.com/de/company/privacy/full_privacy/

Documents on Salesforce's compliance with the EU GDPR: compliance.salesforce.com/en/gdpr

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

Google API Services User Data Policy

Quivos use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Status: 11.03.2024

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